2nd Line Support Analyst

Ref: BBBH60489_1714387864
Skelmersdale, Lancashire

2nd Line Support Analyst

A 2nd Line Support Analyst is required by Whitehall Resources for our client in Lancashire. This is a permanent role and will be suitable for someone who has strong troubleshooting and problem-solving skills in Microsoft OS and Office products.

This position will be responsible for supporting our clients users across the UK and will require good customer service skills. An understanding of Networking, SQL and Active Directory would also be good to have.

Do you have?
2nd Line Support experience?
Strong troubleshooting and problem solving skills?
An understanding of Active Directory, Networking, TCP/IP and SQL?
Microsoft Operating Systems experience
Strong communication skills?

Would you like?
To develop your career?
To work for a market leader?
Gain new skills and experience?

If so, please apply!

IT Support | 2nd Line Support | Microsoft OS | Active Directory | TCP/IP | SQL | Networking | Customer Service

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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    I would like to thank you very much for 2 years of cooperation with me and my company

    I have always found their consultants to be professional, knowledgeable, and most importantly, deliver to all agreed timelines, despite challenging circumstances.

    Whitehall are responsive, flexible and propose high quality candidates that fit within our budgets and project timelines

    The attitude, the relationship and the quality of the services definitely makes you guys different from other suppliers

    They always stayed close to us to make sure all needs were captured, and we were thinking ahead

    The candidates are always excellently suited to the position and are secured at rates which are lower than the market average

    The process was made simple by George who understood both needs of the clients

    Tomasz was knowledgeable about the market and did a thorough job of gathering information about the role before he began the search

    The efficiency and speed to deliver is brilliant

    Whitehall provides various services and resources to make the transition from interview to onboarding as smooth as possible

    Our collaboration with Whitehall Resources has proven to be instrumental in addressing our global SAP consultant resourcing needs