Compliance Manager

  • 3 months
  • Contract
  • England, City of London

Compliance Manager

Whitehall Resources require a Compliance Manager to work with a key client on an initial 3 month contract.

*Please note this role has been deemed as inside IR35

*This will be a hybrid role, with work on site in London expected 1-2 times per week.

Compliance Manager

We are seeking a compliance officer with a proven track record in working with and implementing ISO standards, including the annual external audit process, to join an internal compliance team on a temporary basis and provide support with the planning, preparing, hosting and post-audit activities for the 2022 external ISO audits. Standards being audited are 9001 (Quality Management), 27001 (Information Security Management) and 20252 (Market Opinion and Social Research).

We are seeking an energetic and motivated ISO expert who can get to grips with our business very quickly to understand our controls, our QISMS and our structure, and be able to recommend and carry out actions required to prepare for and host a successful audit.

Please note: This is not a technology or cyber security role. This role sits in Operations and works with teams across the business (including Technology) to prepare the business for and coordinate a successful annual audit. We require someone who knows what needs to be done and has direct experience of doing what is required to prepare a complex business for, and host, a successful external ISO audit.

Key responsibilities:
* Operate as part of a small agile team to provide expertise and carry out tasks relating to the planning, preparation, hosting, and post-audit activities for this year’s audits. Tasks to include but not necessarily limited to:
* Quickly develop understanding of QISMS and controls in place against standards and advise team on appropriate audit planning and preparation, as well as guide the team through the audits
* Help with application of ISO standards by translating ISO concepts into practical actions
* Working with teams across the business, carry out action plan tasks such as:
* Create checklists
* Review and update key QISMS documentation
* Ensure risk assessments are up to date
* Ensure training records are up to date
* Update our internal Issues & Actions Log
* Evidence collation and management
* Help to prepare auditees for interviews with auditors
* Be on site on audit days to support the audits
* Manage the audit plan, including coordinating any changes to the schedule
* Coordinate additional information requests from auditors during the audits

Capabilities and experience:
* Good knowledge and experience of working with ISO standards within a large and complex organisation, and direct experience of going through an ISO audit process including interaction with external auditors. Experience with 9001 and 27001 would be well-regarded; experience with 20252 would be exceptional
* Demonstrable experience of planning, preparing, and hosting external ISO audits, including gap analysis, readiness planning, internal audit, document preparation and review, coaching auditees, presenting to auditors, and coordinating logistics of the audit plan, both virtual and on site
* Knows their way around a Quality Management System (QMS) and/or a Quality & Information Security Management System (QISMS) and can evidence that they have carried out activities relating to running a robust QMS / QISMS e.g., maintaining risk assessments, training records, business continuity plans, issues and actions logs etc.
* Knowledge of data protection principles, including GDPR, and the practical application of data protection laws around data handling and management
* Excellent oral and written communication skills, interpersonal skills, and IT literacy
* Quick learner, able to build rapport quickly, enjoys working at a fast pace as part of a team
* Credible in front of an auditor; can explain how the QISMS meets the requirements of the standards to an auditor
* Physical proximity to London or willingness to travel (audits take place on site at offices in London and there is a requirement for the compliance officer to be present in person on audit days)

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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Ben McGregor

Ben McGregor

Managing Consultant | Key Accounts Contracts
T: +44 (0)1206 212101