CX Insight Analyst

Ref: BBBH60512_1714474679

CX Insight Analyst

A Customer Experience Insight Analyst is required by Whitehall Resources for a 12-month fixed term contract. The position is office based in Surrey with up to two days working from home if preferred.

The successful candidate will have experience in Data Analysis, Market Research or a similar role focused on Customer Insights and have experience with one or more SaaS Survey platform experience technology.

Do you have?
CX Insight Analysis experience?
Qualtrics or Medallia experience? (Highly preferable)
Experience of Customer data or statistical analysis?
A background in support Quality Assurance, Customer UAT and Go-live processes?
Strong communications skills?

Would you like?
Excellent development and growth opportunities?
A modern, flexible working environment and approach?
To have a good work and personal life balance?

If so, please apply!

Insight Analysis | CX | Customer Experience | Data Analysis | UAT | QA | Qualtrics | Medallia

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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    I would like to thank you very much for 2 years of cooperation with me and my company

    I have always found their consultants to be professional, knowledgeable, and most importantly, deliver to all agreed timelines, despite challenging circumstances.

    Whitehall are responsive, flexible and propose high quality candidates that fit within our budgets and project timelines

    The attitude, the relationship and the quality of the services definitely makes you guys different from other suppliers

    They always stayed close to us to make sure all needs were captured, and we were thinking ahead

    The candidates are always excellently suited to the position and are secured at rates which are lower than the market average

    The process was made simple by George who understood both needs of the clients

    Tomasz was knowledgeable about the market and did a thorough job of gathering information about the role before he began the search

    The efficiency and speed to deliver is brilliant

    Whitehall provides various services and resources to make the transition from interview to onboarding as smooth as possible

    Our collaboration with Whitehall Resources has proven to be instrumental in addressing our global SAP consultant resourcing needs