Senior Business Analyst - SC Cleared

Senior Business Analyst – SC Cleared

Whitehall Resources are currently looking for a Senior Business Analyst – SC Cleared

Key Requirements:

– Works with service teams to elicit high-level requirements and capture business needs.
– Clearly articulates and documents business requirements.
– Assesses the risks of various solutions and prioritizes competing business demands.
– Manages ongoing relationship with business partner to drive satisfaction with IT.
– Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
– Obtains key inputs from enterprise architecture teams and identifies solution interdependencies.
– Engages with knowledge workers to incorporate usability and user interface needs when designing systems.
– Proactively resolves customer satisfaction issues.

Key Skills:

– Understanding of SIAM or ITIL.
– Demonstrated ability to communicate in both verbal and written communication.
– Demonstrated analytical skills.
– Basic understanding of information technology and business concepts.
– Familiarity with general business functions.
– Problem solving and strong communication skills.
– Experience of delivering change to an IT Service Organisation.

Desirable Skills:

– Understanding the role of the service-based environment and the application.
– IT Service Reporting.
– Experience of working in a transformation project.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.