Business Analyst

Business Analyst

Whitehall Resources are currently looking for a Business Analyst for a key client based in London,

Role Spec
Experienced business analysts are required to investigate and document detailed business processes and functionality as part of a larger transformation programme. The programme will implement new digital services to radically improve the efficiency of existing high-volume paper based processes and inflexible systems which are expensive to support and enhance.

Responsibilities:
Hands-on analysis, including working with service owners, stakeholders and team members to:
* Investigate and document business functions, processes, logic and rules, information flows and data structures, using various methodical and consistent techniques.
* Investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes/procedures, organisation and equipment.
* Select appropriate modelling techniques for meeting assigned objectives, and model current and desired future scenarios as directed.
* Ensure that what is designed and built achieves the overall vision and the user needs while being compliant with the business architecture, and that the service designed includes business change, not just technical product design.
* Work within a structured agile process; ensuring requirements are managed through elicitation, elaboration, refinement and prioritisation in a product backlog to enable effective development at pace. Optionally, produce clearly defined user stories and acceptance criteria.
Investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes/procedures, organisation and equipment.
* Select appropriate modelling techniques for meeting assigned objectives, and model current and desired future scenarios as directed.

Essential Skills:
* 5+ years’ experience of working as a business analyst
* Experience of business process modelling and business process implementation
* Excellent written and verbal communication skills
* Experience of systems analysis
* Experience of carrying out gap analysis
* Excellent stakeholder management and engagement skills
* Strong influencing and persuasion skills
* Experience working in a major transformation programme preferably within the public sector
* Experience working with technical architects and developers

Desirable Skills:
* Experience of rolling out business change
* Experience of working with case or document management systems
* Experience of working with JIRA, Confluence
* Experience working with agile methodologies
* Experience working with user researchers and designers in an agile environment
* Experience of analysing and delivering incremental change with a live product


All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.