IT Service Desk Analyst

IT Service Desk Analyst | Bedfordshire

Whitehall Resources are looking for a IT Service Desk Analyst to join their client based in Bedfordshire.

You will be responsible for support across all application and technical areas for incident and request resolution, ensuring that all events are managed with SLA, promptly recorded, prioritised and managed using the service desk system.

Do you have?

* Strong 2nd Line support background?
* Good experience working in an ITTL?
* Proven experience supporting the MS stack?
* Previous exposure to supporting for Voice and Data Networks LAN, WAN, VPN?
* Experience working with 3rd parties
* Superb communication skills

Do you want to?

* Develop your IT career
* Challenge yourself in an exciting industry?
* Work for an ever-growing organisation

If so, please apply now!

| 2nd Line | Support | Windows | ITIL | MS | DNS | DHCP | DFS | Group Policy |

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.