This position has been filled

Oracle CC&B Consultant

Oracle CC&B Consultant

Whitehall Resources are currently looking for a Oracle Financials CC&B Consultant.

Key Requirements:

– Investigate and define resolution activities to deliver targeted solutions against a series of Oracle CC&B functional issues identified as critical by the client.
– The delivery of these solutions will assist the client with reducing operational issues being encountered through mitigating a series of existing system design constraints which have led to related system failures and manual workaround activities.
– Key focus areas for the role include:
* Review of the existing CC&B Customer model
* Update to existing CC&B payment allocation routines
* Introduction of electronic Customer communications
* Updates to critical CC&B reports
* Review and potential re-design of CC&B integrations
– The ideal candidate should have minimum 2 years’ experience implementing or supporting the Oracle CC&B application preferably.

Key Skills:

– Oracle CC&B implementation and/or support experience.
– Ability to review current client set up and configuration, design and implement changes to configuration and reports.
– At least two years implementing/Supporting Oracle Customer Care Billing Function.
– Able to understand customer business processes and identify gaps in current implementations.
– Able to conduct CC&B requirements and functional solution workshops with customers.
– Good knowledge in modules like billing, payments, meter read and meter management, credit and collections, case management, move-in move out, new connections.
– Able to drive business process improvements where relevant.
– Able to work with customer on Blue prints and derive functional solution based on requirements.
– Knowledge of CC&B batches and algorithms and plug in points.
– Very good Written and Oral Communications Skills.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.