Salesforce Business Analyst

Salesforce Business Analyst

Whitehall Resources currently require an experienced Business Analyst to work with a key client

**Please note this role falls INSIDE IR35**

Business Analyst Role
This role is to provide critical client work to modify and enhance salesforce implementations particularly with Commerce Cloud and Order Management. This is a critical client facing role which requires strong interpersonal skills, questioning, listening and translating User requirements into user stories

Why this role?
Some of the tasks you’ll be involved in:
* Provision of specific domain expertise to enable delivery teams
* Working with delivery teams to translate the end user requirements to application/system requirements
* Capturing, analysing and documenting functional requirements
* Reviewing requirements documents prepared by developers
* Business process modelling – investigating operational requirements, issues and opportunities to seek effective solutions
* Translating end user application/system requirements and ensuring the delivery team has a thorough understanding of these requirements
* Challenging the business where appropriate to manage expectations and highlight risks/issues
* Preparation of test scenarios and management of integration and system testing

Why you?
You’ll bring the following:
* Prior experience of working Client facing for a consulting firm
* Extensive hands-on experience writing user stories
* Proven track record of creating clear, concise deliverables that reflect a deep understanding of business needs
* Excellent problem-solving and analytical skills
* Experience operating and interfacing with business management, including negotiation and presentation skills.
* Excellent communication skills, both written and verbal
* Strong initiative; able to self-manage
* Comfortable with ambiguity and able to work through it to get the right things done
* Able to work at pace and respond coherently to changing client requirements
* Must be able to see tasks through to completion without significant guidance
* Personal time management skills and ability to meet individual and team deadlines
* Experience using standard project and business tools including Jira, Confluence, Excel, PowerPoint, Project, SharePoint
* Salesforce Experience – Commerce Cloud, Salesforce Order Management and
* Team player who works well with technical and business resources.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.